WhatsApp templates

Best Healthcare WhatsApp Message Templates For Your Healthcare Business

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Healthcare communication is crucial, with over 20% of patients preferring text or messaging for health updates. 

But with so many messages flooding their devices, how do you make yours stand out?

Creating engaging and clear messages takes time — something you may not have.

That’s where these healthcare WhatsApp message templates come in. 

These healthcare WhatsApp message templates will save you time and boost patient engagement. Just copy, tweak, and hit send.

With TelebuSocial’s WhatsApp API and chatbot, you can send fast OTPs, alerts and notifications and provide the best patient experience on WhatsApp. Book a demo today.

1. Patient success stories WhatsApp message template

Share inspiring patient success stories to motivate and connect with others.

“🌟 Patient Spotlight: Meet [Patient’s Name]! After working with us, they achieved [Health Achievement]. Read their inspiring journey: [Link]”

Patient success stories WhatsApp message template

“👏 We love celebrating our patients! [Patient’s Name] successfully managed [Condition] with our support. Check out their story here: [Link]”

“💪 Success Story: [Patient’s Name] made incredible progress in their health journey. Discover how they did it: [Link]”

“✨ Inspiring Journey: [Patient’s Name] overcame [Health Challenge] and is thriving! Learn more about their experience: [Link]”

Learn how to use WhatsApp for your healthcare business.

2. Post-discharge care follow-ups WhatsApp message template  

“Hello [Patient Name] 👋, this is [Your Clinic/Hospital Name]. How have you been feeling since your discharge on [Date]? If you have any concerns or need support, we’re here for you 💙. Reply with any questions you have!”

“Hi [Patient Name] 🌸, it’s time for your post-discharge check-in! Monitoring your recovery is important to us ❤️. Please reply with any symptoms you’re experiencing or if you’d like to book a follow-up 📅.”

Post-discharge care follow-ups WhatsApp message template

“Dear [Patient Name], we hope you’re doing well 🌟. Have you been following the discharge instructions? Let us know if you need any assistance with medication 💊, exercises 🏃, or your next steps!”

“Hello [Patient Name] 🌈, your recovery journey matters to us! Reply with ‘YES’ to schedule a complimentary check-up 🩺 to ensure everything is on track.”

Check out the best WhatsApp chatbot providers for your healthcare.

3. Vaccination reminders WhatsApp message template

“Hello [Patient Name] 💉, this is a reminder from [Your Clinic/Hospital Name] that you’re due for your [Vaccine Name] on [Date]. Book your appointment to stay protected 🛡️!”

Vaccination reminders WhatsApp message template

“Dear [Patient Name], a gentle reminder that your [Vaccine Name] is due ⏰. Ensuring timely vaccination can protect your health. Reply ‘BOOK’ to schedule your slot ✅.”

“Hello! 🌞 Keep up-to-date with your vaccines! The [Vaccine Name] is scheduled for [Date]. Let us know if you’d like to confirm your appointment 📅 or need rescheduling.”

“Hi [Patient Name] 🌼, don’t forget your upcoming [Vaccine Name]! We’re here to make this as convenient as possible. Reply with ‘INFO’ for details ℹ️ or ‘BOOK’ to confirm your visit.”

Discover the best WhatsApp API providers for your healthcare practice.

4. Healthcare tips WhatsApp message template

“Hello [Patient Name] 🌱, here’s your wellness tip of the week: Stay hydrated 💧! Drinking enough water helps your immune system stay strong 💪. Have questions? We’re just a message away.”

“Dear [Patient Name], prevention is key 🛡️! Regular exercise can greatly improve your overall health 🏃. Try adding 15 minutes of movement to your day, and let us know how it’s going!”

Healthcare tips WhatsApp message template

“Hi [Patient Name], this is [Your Clinic Name] with a reminder to get your routine check-ups 🩺. Keeping up with these helps prevent serious health issues. Let us know if you’d like to book an appointment 📅!”

“Hello [Patient Name] 🌞, don’t forget to prioritize your health! Managing stress plays a big part in wellness 🧘. Try some deep breathing today 🌬️, and reach out if you need any support!”

Discover the best bulk WhatsApp message sender for your healthcare practice.

5. Chronic disease management WhatsApp message template

“Hello [Patient Name] 💙, it’s time for your [Chronic Condition] management check-in. Staying on track with your plan is essential 📈. Reply ‘HELP’ if you need assistance or want to schedule a review.”

“Dear [Patient Name], remember to take your medication as prescribed for [Chronic Condition] 💊. Consistency can make a big difference 🌟. Let us know if you need a refill or have any questions!”

“Hi [Patient Name] 👋, we’re here to support you in managing [Chronic Condition]. Reply with any concerns you may have, or to schedule a consultation to review your progress 📅.”

Chronic disease management WhatsApp message template

“Hello [Patient Name], this is your reminder from [Your Clinic/Hospital Name] to monitor your symptoms for [Chronic Condition] 🩺. We’re here for you—let us know if there’s anything you need 🌼.”

6. Lifestyle modification support WhatsApp message template

“Hello [Patient Name] 🍏, small lifestyle changes can have a big impact! This week’s tip: swap one sugary drink with water or herbal tea 🍵. Need more ideas? Just reply to this message!”

Lifestyle modification support WhatsApp message template

“Hi [Patient Name] 🌱, how’s your journey towards a healthier lifestyle going? Our team is here to help you every step of the way 💪. Reply with ‘GUIDE’ for more resources.”

“Dear [Patient Name], did you know that 30 minutes of physical activity a day can improve heart health? ❤️ Let us know if you need tips on easy exercises to get started!”

“Hello [Patient Name] 🌞, making healthy choices can be challenging, but you’re not alone! Let us know if there’s anything we can help with to keep you on track 🚶.”

Now that you’ve got a solid list of healthcare WhatsApp message templates ready to roll, what’s next?

How can I get the best from my WhatsApp message templates for my healthcare?

Here’s my straightforward advice:

  • Personalise your messages. Stop sending generic health updates. Patients appreciate messages that address them by name and reference their specific health concerns or appointments. This shows that you care and are attentive to their needs.
  • Be clear and direct with your calls to action (CTAs). Avoid vague phrases. Instead of “Learn More,” use actionable CTAs like “Schedule Your Appointment Today” or “Book Your Health Checkup Now!” Clarity in what you want them to do is key.
  • Segment your audience. Not all patients have the same needs. Group them by factors like health conditions, demographics, or previous interactions with your practice. This allows you to tailor messages that are relevant and valuable to each group.
  • Create urgency. When communicating important health information, create a sense of urgency. Use phrases like “Limited Spots Available!” or “Don’t Miss Your Annual Checkup!” to motivate patients to act quickly. 

Nail these strategies, and you’ll see how effective your communications can be.

How do WhatsApp chatbots enhance healthcare messaging?

TelebuSocial’s chatbots are game-changers for healthcare communications. While you’re busy managing appointments and patient inquiries, these chatbots can handle routine tasks seamlessly. 

Here’s why you need a chatbot in your healthcare communication toolkit:

  • Instant responses. Patients often need answers quickly. Chatbots provide immediate responses to FAQs about services, operating hours, or appointment statuses, keeping patients informed without delays.
  • 24/7 availability. Your team needs rest, but patients don’t always seek help during office hours. Chatbots are available around the clock, addressing inquiries and providing support whenever needed.
  • Automating routine tasks. Appointment reminders, prescription refills, and health tips? Let the chatbot handle those mundane tasks. This frees up your staff to focus on more critical patient care activities.
  • Personalised patient interaction. Chatbots can deliver tailored responses based on patient history or preferences, making interactions feel more human and relevant.

With TelebuSocial, building a chatbot is easy—no coding required.

Chatbots help streamline communication, enhance patient satisfaction, and keep your operations running smoothly.

When’s the best time to send healthcare WhatsApp messages?

Timing is everything in healthcare communication. Send a message at the wrong time, and it may go unnoticed. Get it right, and you could see improved patient engagement.

Here’s when to send those vital healthcare WhatsApp messages:

  • Pre-appointment reminders. A day or two before an appointment, send a gentle nudge: “Hi [First Name], just a reminder about your appointment on [Date] at [Time]. Looking forward to seeing you!”
  • Health tips and promotions. Share health tips, seasonal advice, or wellness program promotions at the beginning of a new season or just before major holidays when people are thinking about their health.
  • Follow-up messages. After a patient visit or procedure, check in with a follow-up message: “Hi [First Name], we hope you’re feeling well! If you have any questions about your care, just reply here.”
  • Last-minute cancellations or open slots. If there are last-minute openings in your schedule, inform your patients quickly: “We have an open slot tomorrow at [Time]. Would you like to book it?”

When you time your messages strategically, you’ll engage your patients effectively and ensure they don’t miss out on important health information.

Get started with TelebuSocial today—create your WhatsApp chatbots and enhance your healthcare communications effortlessly.

Prince is a tech and template maven. He loves to analyze different technologies (web3, AI and software tools). Prince uses his experience, research and expert outreach to create tech product guides, templates, checklist to make work faster for you.

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