On this page, I’ve gathered 50 of the best finance WhatsApp message templates to help you deliver the best customer experience.
All you have to do is copy and paste the template and make adjustments where needed.
Now, let’s get right into it.
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50+ Finance WhatsApp message templates for banks and financial institutions
Here’s how you can use these templates:
- Replace the placeholders {Name}, {Amount}, {Date}, or {Customer name}
- Adjust the tone and style to match your brand voice. If necessary.
- Ensure that each message is not too lengthy so that the customers’ attention is focused on the important information in the message.
Here are different templates that you can use.
Learn how to use WhatsApp for your finance business.
1. Finance OTP WhatsApp message templates
You often have to send OTP to customers for authorisation, account login, or to make payments.
Here are some OTP message templates you can use:
Message #1: Use the OTP [OTP] to complete your transaction. This code expires in 5 minutes. Do not share with anyone.
Message #2: CDSL-TPIN to avail CDSL e-DIS facility for BO id xxxxxxx123 is – 123456.
Message #3: Use this OTP [OTP] to complete your E-kart transaction. Valid only for 5 mins, keep it confidential. For new OTP, check website.
Message #4: Your OTP to login to your bank application is (OTP). Do not share this information with anyone.
Message #5: Enter the following OTP in your bank application to complete the bank transfer . The OTP expires in 10 mins and is then discarded. Ask for new OTP if not working.
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2. Finance payment reminder WhatsApp message templates
As a finance company, your customers make payments day and night. To send them reminders, you can use the following templates.
Message #1: Hey [Name]! This is a gentle reminder that your payment of [amount] for [service/product] is due on [due date]. This payment is for your account ending xxxxxxx12345. Thanks!
Message #2: Hello [Name]! I hope you’re doing well. Could you please confirm if you’ve processed the payment of [amount] for [service/product] due on [due date]? Thank you!
Message #3: Hello {Name}. This is to remind you that your payment of (Amount) is pending for your XYZ Bank EMI. Please submit it within 2 days to continue using our services.
Message #4: Hi [Name], I wanted to remind you about the invoice for [service/product] totaling [amount], which is due on [due date]. Please confirm once it’s settled.
Message #5: Hi [Name]. Your account has been blocked due to bounced checks in the last three months. To continue using your account, please submit (Amount) by (Date).
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3. Finance offers WhatsApp message templates
If you have seasonal or festive offers, you can send them to attract new customers.
Here’s how:
Message #1: Hi [Name], we’re running a special for our valued customers—get 15% off your next payment for [service/product] if you book by [date]. Let us know if you’re interested.
Message #2: No minimum balance on your new bank account. If you open a bank account with us within this week, you can do it free of cost. Hurry, offer for a limited time.
Message #3: Hi [Name], we are giving loans on Rs.0 down payment for this festive season only for you. Contact us to know more.
Message #4: Hi [Name], get 10% off on all M-Kart purchases if you make payment from our credit card. Happy shopping!
Message #5: Hi [Name], you are eligible for platinum credit card from bank XYZ. Contact our agent and you’re also get miles to use on your next flight!
Note: You can change the credit card offer as per your company’s offering.
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4. Insurance WhatsApp message templates
Message #1: Hello [Name], I wanted to inform you about new discounts available if you renew your life or health insurance plan. Let’s find a time to discuss how you can benefit!
Message #2: Hi [Name], just a quick reminder that your insurance premium is due on [date]. Let me know if you have any questions or need assistance with the payment.
Message #3: Hello [Name], great news! We have a new plan that might save you money on your insurance premiums. Would you like to learn more about it?
Message #4: Hi [Name], would you like to buy life insurance? We have some exciting new year offers for you and your family. Secure the life of your loved ones today.
Message #5: Hi [Name], just a reminder to take advantage of your no-claims bonus before [date]. It could reduce your next premium. Let me know if you need more info.
5. Due payment WhatsApp message templates
There are often customers who forget to pay their interest or EMIs on time. Use these templates to remind them:
Message #1: Hi [Name], this is to remind you that Rs.X are due on your loan with account xxxxx123. Please submit it at the earliest.
Message #2: Hi [Name], your 3 payments are due since the last month for loan on your car. We will have to send a notice if not cleared within this week.
Message #3: Hello [Name], just a reminder that your payment of [amount] is due soon, on [due date]. Let me know if you need any help. Appreciate it!
Message #4: Hi [Name], if you complete your due payment on the EMI for your education loan by tomorrow, we can offer you a discount on the next 3 EMIs. Contact us to know more.
Message #5: Hi [Name], this is to remind you of due payment on your premium for insurance no.xxxxx. Please clear it the earliest to avoid any more reminders.
6. Loan offer WhatsApp message templates
If your bank offers loans, the best way to get candidates is to be transparent with them.
Here’s how:
Message #1: Hi [Name], we have an exciting loan offer just for you! Get a [amount] loan at [interest rate]% interest. Let me know if you’re interested!
Message #2: Hi [Name], we are offering 0% interest EMIs on all our automobile and electronics loan until 7th January. Apply now.
Message #3: Hi [Name], looking to buy a new house? Finance it with X Bank’s home loan which has affordable rate of interest and added benefits.
Message #4: Hi [Name], you are eligible for a personal loan of X amount. You can reach to us via email and our agent will guide you with the details.
Message #5: Diwali bonanza! This festival, go home with a new car with our flexible automobile loans and low interest rate. Visit your nearest branch to know more.
7. Bank account offers WhatsApp message templates
Message #1: Hi [Name], we’re excited to announce a special savings account offer with an interest rate of [rate]%. Start earning more on your savings today!
Message #2: Hi [Name], if you open a business account with us, we’ll extend your limit by 20% for all transactions. Hurry, this offer is limited for only first 500 candidates.
Message #3: Hi [Name], hope you’re doing well. We have an exciting chance for you to open a bank account with 0 minimum balance obligation. Visit our branch near you to apply or know more.
Message #4: Open a bank account with us and get a chance to get a premium debit card with benefits on online shopping and more. Contact us to know more.
Message #5: Hello [Name], I have an investment plan that will help you grow your wealth with attractive rate of interest. Are you interest? Contact us to know more.
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8. Loan repayment WhatsApp message templates
Send them weekly reminders to keep your customers’ payments up to date on loans.
Message #1: Hi [Name], this is a gentle reminder of your EMI for the repayment of education loan which is due by 3 days. Please clear at the earliest to avoid any late fees.
Message #2: Hi [Name], we have an offer for this month’s loan EMI. If you clear the payment before the 15th, we can offer you rs.X off as a gift for your punctuality of payment.
Message #3: Hi [Name], ABC bank is running a scheme of 0% rate on EMIs for the next 3 month. If you want to avail this benefit, contact your agent today.
Message #4: Hi [Name], this is in association to the bank account xxxxxx12345 which has a pending payment of Rs. X on the home loan. Please clear the pending dues to avoid any notice or late fees.
Message #5: Hi [Name], a reminder to clear your EMI of Rs.X for education loan under name Mr.XYZ. The payment is due in 1 week. Contact us for any related queries.
9. Bill payment reminder templates
Use these templates to send timely reminders to your customers for electricity, water, or streaming bills.
Message #1: Hi [Name], your electricity bill for (Account number) is Rs.(Amount). Please clear it before (Date) to continue your services.
Message #2: Hi [Name], your water bill of Rs.X is still pending. This is a reminder to clear it before 5th June to continue service.
Message #3: Hi [Name], your bill for streaming service is Rs.X. The due date for the same is by Jan 5. Please clear it at the earliest to keep watching your favourite movies.
Message #4: Hi [Name], this reminder is regarding your rented apartment. There is an added cost of rs.X for damage due to water leak. Please look at the attached receipt for your reference.
Message #5: A reminder! This is for your bill of Rs.X on ABC music platform. The due date is soon. If you clear the payment by then, you can enjoy upto Rs.100 off on the next payment.
10. Feedback collection WhatsApp message templates
Use these templates to ask for feedback on improvement from your loyal customers.
Message #1: Hi [Name], we are glad to serve you. Please fill this feedback form to help us provide you better services.
Message #2: Thankyou for being our loyal customer. As a part of our family, we want you to fill this form and help us improve to provide more quality services.
Message #3: Hi [Name], as a gift for your loyalty, you can get a discount on online shopping if you fill this form today. Hurry, before the time runs out.
Message #4: Hi [Name], we hope you enjoyed our service! Please take a moment to provide your feedback. It helps us serve you better in the future.
Message #5: Hello [Name], we’re always looking for ways to improve, You can use this form to submit feedback to us.
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Personalise your customers’ experience with the Finance WhatsApp message templates and TelebuSocial.
With TelebuSocial, you can message and engage with your customers on WhatsApp and other social channels in one app.
With our chatbot, API and scheduling broadcast, you can either automate this or set it up and let it run when it’s time. Try it today or schedule a demo.
